THE TEAMSDelivery

Going the extra-mile

“While handling the outreach for a marketing course, I kept receiving multiple queries from the same person on live chat. She was having a lot of trouble figuring out the basic steps. As it turned out, she was not an experienced computer user. But seeing that she was determined to finish the marketing course and improve her business, I sent her my personal contact. Week after week, I helped her through the program. After completing the course, she called to thank me and even invited me to her home in Chile!”

Dedicated to care

“Once the customers enroll in a program, we enter the picture and make sure that they have a seamless experience. Some need help uploading their assignments. Others seek clarifications about their grades. We would respond to questions about admissions, issue of certificates and transfers. We manage it all through a robust CRM in every batch and course cycle.”